Students sitting and chatting

How to access MyMDX

Currently Reading:

How to access MyMDX - information for current Middlesex University students

The MyMDX platform, available on desktop and as a mobile app, shows your student email, timetable, grades, and key information in one place. The platform provides simple access to other systems and learning resources you’ll need throughout your journey with us.

Please note: MyMDX is only available to current students and staff. If you’re joining the University, please look out for email instructions with your login information.

You can download MyMDX via the Apple iOS App Store or the Android Google Play Store. You can also access the platform online at https://mymdx.mdx.ac.uk

How to log in

How to log in

To log in to MyMDX go to: https://mymdx.mdx.ac.uk - Select Student/Staff as your profile. You will need to enter your university email address (e.g. [email protected]. ac.uk) followed by your password. For returning students this will be the password you used to log into the University network. You can find your IT user ID on the back of your Student ID Card e.g.: JK123

How to log out

To log out from MyMDX – click on the drop-down arrow from top right of the screen. For the security of your information, it is very important that you ensure you log out of MyMDX and close your browser.

MyMDX App - Login issues

You may be experiencing login issues with the MyMDX app on your mobile device.

If you're unable to login, please view MyMDX in a browser on your mobile device or desktop by visiting: mymdx.mdx.ac.uk

Need support? Contact UniHelp

If you are having issues accessing the MyMDX app please follow this link to MyMdx select “Student login Support” click on the tile and start a live chat with a UniHelp advisor for support with logging in.

You can also contact UniHelp, face-to-face on campus, by completing an online form or over the telephone on 020 8411 6060 (UK), 0044 208 411 6060 (International).

Setting up Two-Factor Authentication (2FA)

To sign into MyMDX for the first time, you need to register for Two-Factor Authentication (2FA). 2FA provides an added layer of security on top of your username and password when you access online university resources – it’s easy to use and provides increased protection against cyber-attacks.

If you’re a new student having trouble, read the FAQs further down the page.

Frequently Asked Questions

Frequently Asked Questions

You must first register a minimum of two security methods, we recommend one of the following options:

  1. Microsoft Authenticator App on a mobile device plus a phone number – this is strongly recommended
  2.  Microsoft Authenticator App on two different mobile devices
  3. If you don’t want the Authenticator app on your device then two phone numbers can be used (can be alternate or office phone)

We encourage you to register as many security methods as you can. The full list of available methods is:

  • Up to five Authenticator apps across multiple devices (Microsoft Authenticator app is strongly recommended but can be another too)
  • Up to three phone numbers (these may be labelled as “Mobile”, “Alternate” and “Office” but any phone number can be used for each)
  • One non-MDX personal email address (can only be used with Self-Service Password Reset and not 2FA)
  • One set of security questions (can only be used with Self-Service Password Reset and not 2FA).

You’ll see a window appear stating ‘More Information required’ or you may even see a ‘Skip for now (14 days until this is required)’ dialogue – Click Next to begin. 

if you’re not prompted, visit the Microsoft Signin page  or the Microsoft security info page to get started.

You must download and install the Microsoft Authenticator app or if you don’t want to use an authenticator app. choose, 'I want to set up a different method' (located at the bottom left of the dialogue box).

Make sure to install the latest version of the Microsoft Authenticator app, based on your operating system:

Note: If you're not currently on your mobile device, you can still get the Microsoft Authenticator app by sending yourself a download link from the Microsoft Authenticator page.

By registering a phone number, the phone number will be used to receive a call from Microsoft's automated line. You’ll need to either press the # key or the £ key, on your mobile keypad.

Note: If you’re prompted to press the £ key on your keypad - press the # key.

Note: You can only get to email as an option if you choose phone as your first option.

Answer security questions created by your administrator for your organisation.

If you choose this option, you’ll need to answer 5 security questions as a backup method of 2FA.

Smartphone and desktop app

The Authy app can be installed as a desktop/laptop program for Windows and MacOS; this is useful if you don’t have access to a smartphone.

Smartphone and desktop app - The Authy app can be installed as a desktop/laptop program for Windows and macOS; this is useful if you don’t have access to a smartphone.

You’ll be able to choose a primary authentication method when registering, which you can change or update at any time.

Verification Method Description

Mobile Notification

(Microsoft Authenticator Required)

 A notification is sent to the authenticator app on your phone asking you to Authenticate your login.

Verification Code

(Microsoft Authenticator Required)

 The Mobile Microsoft Authenticator app will generate a verification code that updates every 30 seconds. You’ll be asked to enter the most current verification code on the sign-in screen.
Phone Calls A call is placed to your mobile phone asking you to verify signing in. Press # key to complete the authentication process.

You’ll be asked to set up a backup authentication method. We recommend you use your phone as a backup, to help you access your account in case you forget or lose your mobile device.

Yes. We encourage you to use your personal device for 2FA.

You will receive an automated call instantly from Microsoft.

This is the American term for the “hash” (#) key.

Accessing other student systems

Accessing other student systems

Middlesex University works hard to ensure online student services are available 24/7 and that any disruption for essential maintenance is kept to a minimum and normal service is resumed as soon as possible. However, there may occasionally be some disruption as we carry out essential maintenance or introduce improvements. If this happens, we’ll let you know as soon as possible on the MyMDX system status page and through other communication channels.

Quick links

Quick links

Email/OneDrive - MDX Email

Alternatively you may also access your emails by setting them up on your Android or Apple IOS mobile device. 

Personal eTextbooks (Kortext) - London students only: 

Accessing your Personal eTextbooks (Kortext): 

  • Login with your Kortext account
  • Your MDX email address is your username (e.g. [email protected]), select Middlesex University as your institution and sign in with your IT User ID (e.g. JK123) followed by your password.

If you’re still experiencing problems, contact UniHelp by submiting an online enquiry

London Library resources

Accessing the library e-resources Library e-resources (journals, eBooks, databases etc.) can be accessed using the direct links below.

Dubai Library Resources

Accessing the library e-resources

Library e-resources (journals, eBooks, databases etc.) can be accessed using the direct links:

Mauritius Library resources

Accessing the library e-resources

Library e-resources (journals, eBooks, databases etc.) can be accessed using the direct links: